Returns & Refunds
Returns & Refunds Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
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Item must be unused and in original condition
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Original packaging must be intact
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Proof of purchase is required
Non-Returnable Items
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Personal care and hygiene products
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Sale items
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Gift cards
Damaged or Wrong Items
If you receive a defective, damaged, or incorrect item, please contact us immediately at lohwei8888@gmail.com so we can resolve the issue.
Refunds
Once your return is received and inspected, approved refunds will be processed within 10 business days to your original payment method.