Returns & Refunds

Returns & Refunds Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns
To be eligible for a return:

  • Item must be unused and in original condition

  • Original packaging must be intact

  • Proof of purchase is required

Non-Returnable Items

  • Personal care and hygiene products

  • Sale items

  • Gift cards

Damaged or Wrong Items
If you receive a defective, damaged, or incorrect item, please contact us immediately at lohwei8888@gmail.com so we can resolve the issue.

Refunds
Once your return is received and inspected, approved refunds will be processed within 10 business days to your original payment method.